Returns & Exchanges

At Valley and Peak, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether the fit isn't quite right or you've changed your mind, our hassle-free process ensures your shopping experience remains elevated.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all designer tags are attached and the garment is in its original, unworn condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once we receive and inspect your items, your refund will be processed to your original payment method within 5-7 business days.